Welcome to Superload. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and mobile application (collectively, the “Service”).
By using Superload, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, mobile number, email, ID.
- Account and Login Information: Email, password (encrypted), role type, login logs
- Device and Technical Information: Device model, OS, IP address, browser, cookies
- Usage Information: Screens visited, filters, transaction history
2. How We Use Your Information
- To create and manage user accounts
- To process prepaid load transactions
- To provide real-time updates and notifications
- To improve performance and user experience
- To verify identity and prevent fraud
- To communicate updates and promotions
3. Data Storage and Security
We use secure servers, HTTPS encryption, and salted password hashing to protect your data. Access is restricted to authorized personnel and monitored through regular security audits.
4. Cookies and Tracking Technologies
We use cookies and local storage to keep users logged in, remember preferences, and analyze performance. You can control cookies through browser settings, but disabling them may affect functionality.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share limited information with:
- Fraud prevention and security teams
- Business partners in case of mergers or acquisitions
6. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a revised date. Continued use of the Service means you accept the updated policy.
7. Contact Us
If you have questions or concerns, please contact:
Superload
Email: support@ajwaphones.com
Website: https://easyload.ajwaphones.com